Robo-signing…How I wish this were true with short sales

angry-customerBack in the Saddle
After nearly 2 days off and spending considerable and overdue time with my family, I climbed back on the horse on a Monday, quasi-holiday. Wanting and almost hoping for banks to be closed, I reluctantly called my good friends at Fells Wargo with the slight chance they might actually be open. As you may know by now, they are not my good friends, but more like an ingrown toenail. But, they were open. And as usual, with broken systems and poor customer service, they might as well have been closed. In fact, I’m going to convince myself that they were closed and me calling was just a figment of my imagination; a dream perhaps. A bad dream.
So I inquired about the progress of my latest short sale and asked if they had a record of receiving the last batch of documents I sent to them. They didn’t, big shock, I didn’t expect anything different, the toenail hurts, at least it’s Monday, and why I continue to believe tomorrow will be different with them, it won’t (for kids at home reading this, the last sentence was totally a run-on sentence and should be avoided throughout your educational careers). In an effort to stave off total depression, I asked if the last person I spoke to updated the notes as I requested on 3 days prior. The woman I was speaking to said “no”. “Nothing? Not one note on Friday from me?” I asked. “No sir, not from you.” Unbelievable! I was lied to again! (And I’m surprised? What is wrong with me? Back to the story.) “Well,” I continued, “are there any notes on the account from Friday?” She said, “Yes”. “From who?” I asked in my most patient and tongue biting politeness. “From an authorized 3rd party.” Holy $*#* ! And people wonder why short sales suck and take so long? The people on the opposite end of the horse are incompetent and lazy. The result? Some mysterious “3rd” party” angel decided to call in and reference the short sale offer, documents, etc., directly corresponding to the negotiator’s last comment, at the exact date and time as myself. What are the chances? But, it wasn’t me. Well what do ya’ know…even the soldiers of almighty deities can’t help with short sales. End of Rant.